Terms of Service

These Terms of Service (the Terms) are a contract between you and europio s. r. o. (we, us). They govern your access to and use of Stunora, the website and application at stunora.com (the Service).

We are europio s. r. o., with its registered office at K lesu 2218/39A, 040 18 Košice, Slovak Republic, company identification number (IČO) 57 442 452, registered in the Commercial Register of the Municipal Court Košice, Section Sro, Insert No. 64897/V. You can reach us at contact@takury.com or +421 907 178 695.

The Acceptable Use Policy is part of these Terms. The Privacy Policy and the Cookie Policy explain how we handle personal data and cookies. They are information notices and not contract terms.

If you use the Service on behalf of a company or another organisation, you confirm that you are authorised to accept these Terms for it. In that case you means that organisation.

In these Terms:

1. Account means your user account in the Service;
2. Persona means a fictional character that you create in the Service;
3. Your Content means the images, text, prompts and other material that you upload to or enter into the Service;
4. Persona Model means the model that the Service trains from Your Content so that it can reproduce one Persona;
5. Output means an image that the Service generates for you; and
6. Consumer means a natural person who acts for purposes outside their trade, business, craft or profession.

The Service is opening in stages. Today you can create and hold an Account. Image generation and paid plans are not available yet.

Sections 6, 8, 9 and 10 describe features that are not available yet. They apply from the moment those features become available to you, and so do the checks in Section 12.1 that relate to them. We set them out now so that you know the rules before you start.

We will tell you by email when image generation opens.

You must be at least 18 years old and have full legal capacity. If the age of majority where you live is higher, you must have reached it.

The Service is designed for people and businesses who create and publish content as part of a business or professional activity. If you are nevertheless a Consumer, the rights that mandatory law gives you are not affected; see Section 22.

You must not use the Service if you are subject to sanctions imposed by the European Union, or if the law that applies to you prohibits you from using it.

Each person may hold one Account. Where we have reason to doubt your age, we may ask you to confirm it and may suspend the Account until you do.

To create an Account you enter your email address and a password, confirm that you are at least 18 years old, accept these Terms and submit the form. Until you submit it, you can correct any entry by editing the form.

The contract between you and us is concluded when we create your Account and show you the confirmation page. That page is our confirmation that we received your registration.

The contract is concluded in English, which is the only language we offer. By creating an Account you agree that we provide all information and documents to you in English.

We record the version of these Terms that you accepted and the time you accepted it. The current version is always available at stunora.com/terms. We will send you the version you accepted on request.

Creating and holding an Account is free of charge.

Use an email address that you control and keep it up to date. We send notices under these Terms to that address.

Keep your password confidential. Do not share your Account or let anyone else use it.

You are responsible for activity in your Account, unless it results from our failure to keep the Service secure. If you suspect that someone else has gained access, tell us without delay at contact@takury.com.

The Service lets you create Personas and generate images of them. You upload reference images of a Persona, the Service trains a Persona Model, and you generate Outputs by choosing a scene or describing one.

We review every Persona before a Persona Model is trained. We may refuse a Persona that does not comply with the Acceptable Use Policy, and we will tell you why; see Section 12.

Outputs are produced by artificial intelligence. They can contain errors, and different users can receive similar Outputs. An Output may by coincidence resemble a real person. If you notice that it does, do not use it and tell us.

Automated safety systems may block a request or an Output that appears to breach the Acceptable Use Policy. These systems can make mistakes. You can ask for a review by a person; see Section 12.

You must follow the Acceptable Use Policy. In short: fictional personas only, adults only, no nudity or sexually explicit content, nothing unlawful or deceptive, and no removal of AI marks.

You must not:

1. access the Service by automated means, scrape it or place an unreasonable load on it;
2. probe, bypass or disable its security or safety systems;
3. copy, modify, decompile or reverse engineer the Service, except where mandatory law allows it;
4. resell or rent the Service, or give others access to it, unless your plan expressly allows it; or
5. use the Service to build a competing service.

You keep all rights in Your Content.

You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, process and adapt Your Content, limited to what is needed to operate the Service for you, to train and run your Persona Models, to keep the Service safe and to comply with the law. We may sub-license these rights only to service providers who act on our behalf. The licence ends when Your Content is deleted from the Service, except for backup copies that we keep for a limited time and anything the law requires us to retain.

We do not use Your Content or your Persona Models to train or improve artificial intelligence models for anyone else, and we do not use them in our marketing without your consent.

You confirm that:

1. you created Your Content yourself or hold all rights and permissions needed to use it in the Service;
2. Your Content does not depict any real person;
3. Your Content complies with the Acceptable Use Policy; and
4. using Your Content in the Service does not breach the terms of any tool you used to create it.

As between you and us, Outputs are yours. To the extent we hold any rights in an Output, we assign them to you. Where the applicable law does not allow such an assignment, we grant you instead a worldwide, royalty-free licence, exclusive to the extent the law allows and for the full term of those rights, to use the Output for any lawful purpose, including commercial purposes.

We use your Outputs only to operate the Service for you, to keep it safe and to comply with the law.

In many countries an image is protected by copyright only if a human being created it. We therefore do not promise that an Output is protected by copyright, that it is unique, or that others cannot lawfully use a similar image.

You are responsible for how you use and publish Outputs, including for complying with the law and with the rules of every platform on which you publish them.

Your rights in Outputs that you have already generated continue after your Account is closed.

Outputs are artificially generated. We mark every Output in a machine-readable format as artificially generated, as required by Article 50(2) of Regulation (EU) 2024/1689 (the AI Act). The marking can include embedded metadata and an imperceptible watermark.

You must not remove, alter or hide these marks, and you must not use any tool or technique intended to defeat them.

If you publish Outputs in the course of a business or professional activity, the AI Act and other laws can require you to disclose that they are artificially generated. Under Article 50(4) of the AI Act this can apply to realistic images of people that viewers could take for real, even when the person shown does not exist. Making that disclosure, in the form the law and the platform require, is your responsibility.

We may confirm to others, including platforms and authorities, whether an image was generated with the Service.

Paid plans are not on sale yet. The prices shown on the website are planned prices. They may change before sales open, and they are not an offer to conclude a contract.

Before you pay for a plan, we will show you who the seller is, the total price including taxes, the billing period, how renewal and cancellation work and, if you are a Consumer, your right of withdrawal. You will be asked to accept the purchase terms that apply. Until then, nothing in these Terms obliges you to pay anything.

We check compliance with these Terms in the following ways:

1. a person reviews each Persona before a Persona Model is trained;
2. automated systems screen requests and Outputs for breaches of the Acceptable Use Policy; and
3. we review content when we receive a report or have a specific reason to suspect a breach.

We have no general obligation to monitor content, and we do not monitor Your Content beyond these checks.

If Your Content, an Output or your conduct breaches these Terms or the law, we may, depending on how serious the breach is, refuse or remove a Persona, block or remove content, limit features, or suspend or close your Account. We act diligently, objectively and proportionately, and take into account the seriousness and frequency of the breach and your rights and legitimate interests.

When we restrict Your Content or your Account, we tell you by email what we decided, the facts and the rule or law we relied on, whether automated means were used, and how you can contest the decision. We do not do so where the law prevents it.

You can contest a decision within six months by writing to contact@takury.com. A person reviews your appeal, not an automated system, and we reply without undue delay.

We report to the competent authorities any content that we suspect involves the sexual abuse or sexual exploitation of children, and any information that gives rise to a suspicion of a criminal offence involving a threat to the life or safety of a person. We may preserve the related data where the law requires or allows it.

Anyone, whether or not they have an Account, can report content connected with the Service that they consider illegal or in breach of these Terms, by email to contact@takury.com.

So that we can act on a report, please include:

1. an explanation of why you consider the content illegal or in breach of these Terms;
2. where the content is, for example a link to it or the name of the profile on which it was published;
3. your name and email address, which are not required for reports of child sexual abuse material; and
4. a statement that you believe in good faith that the information in the report is accurate and complete.

We confirm receipt, assess the report in a timely, diligent, objective and non-arbitrary manner, and inform you of our decision and of how you can contest it.

If a Persona or an Output resembles you or someone you represent, report it in the same way. We treat such reports as a priority.

We work to keep the Service available, but we do not promise that it will be uninterrupted or free of errors. We may suspend it for maintenance, for security reasons or for reasons outside our control.

The Service is under development. We may add, change or remove features. We will not make a change that materially reduces what you have paid for without telling you in advance and giving you the right to end the contract.

We may discontinue the Service. If we do, we will give you at least 30 days’ notice by email, unless we have to stop sooner for legal or security reasons.

The Service, including its software, design and text and the Stunora name and logo, belongs to us or to our licensors and is protected by law.

For as long as your Account is open, we grant you a non-exclusive, non-transferable right to use the Service in accordance with these Terms.

If you send us feedback or suggestions, we may use them without restriction and without owing you anything.

We use third-party providers of infrastructure and artificial intelligence models to operate the Service. They act on our behalf, and we remain responsible to you for the Service.

We provide the Service with professional care.

Apart from what these Terms expressly state, and to the extent the law allows, we give no further warranty. In particular we do not promise that Outputs will meet your expectations, that any platform will accept them, or that they will bring you any commercial result.

If you are a Consumer, you have the statutory rights that apply to digital services. Nothing in this Section limits them.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the applicable law. This includes liability for damage caused intentionally or by gross negligence, liability for death or personal injury, and the liability we have towards Consumers under mandatory law.

Subject to Section 18.1, and to the extent the law allows, we are not liable for:

1. loss of profit, revenue, business or goodwill;
2. loss that is not a direct result of our breach;
3. loss caused by your breach of these Terms or by misuse of the Service;
4. decisions that third-party platforms take about your content or your accounts with them; or
5. events outside our reasonable control.

Subject to Section 18.1, our total liability arising out of or in connection with the Service in any period of twelve months is limited to the higher of the amounts paid for your use of the Service in that period and EUR 100. You and we agree that this amount corresponds to the loss that can be foreseen, when the contract is concluded, as a possible consequence of a breach of our obligations.

Sections 18.2 and 18.3 do not apply to Consumers to the extent that mandatory consumer law does not allow such limits.

If you are not a Consumer, you will compensate us for the losses, costs and third-party claims, including reasonable legal fees, that we incur because Your Content or your use of the Service or of Outputs breaches these Terms or the law or infringes the rights of others.

If you are a Consumer, you are liable to us, in accordance with the law, for damage that you cause by breaching these Terms.

The contract runs for an indefinite period from the moment your Account is created.

You can end the contract at any time, free of charge and without giving a reason, by asking us to close your Account. Write to contact@takury.com from the email address of the Account. We close the Account without undue delay.

We may suspend or close your Account with immediate effect if:

1. you seriously or repeatedly breach these Terms;
2. the law or an authority requires us to do so; or
3. your use of the Service creates a security risk or a risk of harm to others.

We may also end the contract for any other reason by giving you at least 30 days’ notice by email.

When your Account is closed, your right to use the Service ends, and we delete Your Content, your Persona Models and the Outputs stored in the Service as described in the Privacy Policy. Download anything you want to keep before the Account is closed.

Provisions that by their nature are meant to continue remain in force after the contract ends, in particular Sections 9, 10.2, 10.3, 15, 18, 19, 23 and 24.

We may change these Terms for a valid reason, namely:

1. a change in the law or a decision of a court or authority;
2. a change to the Service, including the opening of image generation or paid plans;
3. security; or
4. to correct errors or make these Terms clearer.

We publish each new version at stunora.com/terms with the date from which it applies. We notify you by email at least 30 days before a change takes effect, unless the law requires the change sooner.

If you do not agree with a change, you can close your Account before it takes effect. If you continue to use the Service after that date, the new version applies to you. We will say so in the notice.

A change that gives you new features or rights without reducing any existing right can take effect immediately. To use image generation or to buy a plan, you will be asked to accept the terms that apply at that time.

The mandatory consumer protection law of the country where you live applies in addition to these Terms and takes priority over them where they conflict.

You can send us a complaint or a request at contact@takury.com or at our registered office. We confirm that we have received it and reply within 30 days.

If you are not satisfied with how we dealt with your request, or if we do not reply within 30 days, you have the right to file a proposal for alternative dispute resolution under Slovak Act No. 391/2015 Coll. with an alternative dispute resolution body. Such bodies include the Slovak Trade Inspection (www.soi.sk). The Ministry of Economy of the Slovak Republic publishes the full list (www.economy.gov.sk).

The authority that supervises our compliance with consumer protection law is the Slovak Trade Inspection (Slovenská obchodná inšpekcia), Inspectorate for the Košice Region, Vrátna 3, P. O. BOX A-35, 040 65 Košice 1, Slovak Republic.

You can end this contract at any time, free of charge and without giving a reason; see Section 20.2.

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the law of the Slovak Republic.

If you are a Consumer, you also keep the protection of the mandatory provisions of the law of the country where you have your habitual residence. You may bring proceedings in the courts of that country or in the courts of the Slovak Republic, and we will bring proceedings against you only in the courts of the country where you live.

If you are not a Consumer, the courts of the Slovak Republic have exclusive jurisdiction.

We send notices to the email address of your Account. You send notices to us at contact@takury.com.

You may not transfer your rights or obligations under these Terms without our consent. We may transfer the contract to a successor that takes over the Service. We will tell you in advance, and if you do not agree, you can close your Account.

If a provision of these Terms is invalid or unenforceable, the remaining provisions stay in force.

If we do not enforce a right, that is not a waiver of it.

These Terms, together with the Acceptable Use Policy and any purchase terms you accept, are the entire agreement between you and us about the Service.

These Terms are written in English.